Delivery

Local Delivery

We provide a local delivery service within a 10 mile radius of our shop.

0 – 5 miles – Free local delivery when you spend £20 or more. 

5- 10miles – Small charge of £2.50 when you spend £20 or more

We deliver on alternate days to each area to ensure you never have to wait more than 48 hours for delivery.

Tuesday, Thursday, Saturday 
Ascot, Addlestone, Bagshot, Bisley, Bracknell, Brookwood, Chertsey, Chobham, DeepcutHeatherside, Lightwater, Lyne, Ottershaw,  Pirbright,  Sunningdale, Sunninghill,  Thorpe, Virginia Waters, West Byfleet, West End, Windlesham, Woking, Worplesdon.

Monday, Wednesday, Friday
Aldershot, Ash, Badshot Lea, Camberley, Deepcut, Guildford, Godalming, Farnborough, Farnham (lower side & town centre) Fleet (Farnborough side) Frimley, Mychett, Normandy, Weybourne

Please note we do not set a minimum order. We are happy to deliver to the above areas for even low cost items, however for anything under £20 a delivery charge will apply.

To arrange delivery please select the products you would like and at checkout enter your postcode to see if you are eligible & select the delivery day you require. If you are not eligible please get in touch as you may be just outside the above areas

Delivery days are on the days stated above.  Weekdays we will deliver between 4-8pm. Saturdays 10am-6pm.  If you have a preferred time please add a note at checkout.

Deliveries will be next delivery day for your zone. (as stated above) or 3-5 working days for pre-ordered/back-ordered items due to availability from suppliers.  If there any problems with availability we will let you know as soon as possible.  If you would like to ensure we have products available please order at least 3 working days in advance.

Same day deliveries are not standard but we may on occasion be able to if the items are in stock and its on the correct day.  We will discuss this with you when we arrange a delivery time.

If you would like to setup a recurring order please contact us for more details

Please do not hesitate to contact us if you are outside of the existing areas as we may be able to accommodate.

Postal service

We can send treats, toys and other non consumables by post.  Delivery charges are calculated at checkout based on the cumulative weight of the items ordered. We are currently unable to offer postal/courier delivery on raw, dry and wet foods.

Click & Collect

We also offer Click & collect from our Barn shop in Bisley.  Select Click & Collect at Check Out
Collection times are during normal shop opening times.   Mon-Fri 10am-4pm, Sat 9am-2pm

As with local delivery collection times will depend on stock availability.  We unfortunately cannot guarantee all products will be available same or next working day.  If you would like to ensure we have products available please order at least 3 working days in advance.

We will endeavour to enable collection same or next working day wherever possible.  We will notify you of  any stock shortages within a few hours of you placing your order (unless outside normal working hours)